Registration FAQ

Are tickets required?

Yes! You can purchase tickets online here. We have General Admission tickets, discounted Youth Tickets, and children ages 9 and under are free! Advance sales are for weekend passes only. Single day passes will be available at the event Box Office as space allows. The Box Office can accept cash and credit cards for payment.

Some events may require an additional, separately purchased ticket–such as our Mead Tastings!

Where is the Box Office?

The Box Office will be set up in the lobby of the Hyatt Regency in Princeton, NJ. Our planned hours of operation will be posted when determined. All attendee ticket redemption and sales can be accomplished here! Pick up badges, purchase merchandise, and snag some swag!

Do I need a ticket to attend Glimmerdark?

Yes! Admission is available on a daily basis (on-site only), or for the full weekend (on-site or advance sale online).

Does my child need a ticket to attend Glimmerdark?

There is a Youth Admission available at a discounted rate that scales with the currently available tier of regular General Admissions, for youth ages 10 to 17. Children ages 9 and under are free with a paid parent or guardian. If there are special or catered events that require separately purchased tickets, Youth will need their own ticket. Children 9 and under may accompany their parent/guardian who has a ticket. Youth and Children will not be allowed to attend events which are restricted to ages 18+ or 21+.

What’s the difference between a ticket and a badge?

You can purchase a TICKET in advance, and bring it to redeem onsite for your BADGE (aka “credential”), which you’ll keep on you at all times during Glimmerdark.

If you purchase at the Box Office on-site, your ticket is redeemed automatically and you’re given your badge directly.

How do I get a Day Pass?

Day Badges are available onsite at the Box Office. The door prices can be found on the Ticket information page under “Single Day Tickets”.

How do I buy admission onsite?

Simply get into the “Purchase Admission” line at the Box Office. Payment will be accepted in cash, or Visa, Mastercard, Discover, AMEX.

Sorry, no personal checks or Paypal can be accepted onsite.

What can I do at the Box Office?

The Box Office can do any of the following:

  • Redeem pre-order tickets for badges
  • Buy admission – weekend or day-pass
  • Buy tickets to Catered Events (if available)

What can’t I do at the Box Office?

The Box Office is unfortunately neither equipped nor trained for the following:

  • Lost & Found
  • Merch Sales
  • Information – We just do tickets; we’re not the info booth, sorry!

What if I don’t want to wait in line at the Box Office?

We expect Box Office lines to be short and painless, especially for redeeming tickets bought in advance. However, your whole group does not have to wait in line if you purchased all-together. Be sure to send the party member who made the purchase, though!

Do I need to print my ticket?

You should print your weekend ticket for fast redemption at the box office on-site. We can accept a digital version on a phone or tablet screen, though they often don’t scan right and can take a bit longer.

If you don’t bring your ticket with you, you’ll be directed to the line for the Box Office Admin. The Admin will be able to research your weekend admission tickets, though you’ll be required to show a government-issued photo ID. This process is neither quick nor painless, so please bring your printed tickets.

You must absolutely have your tickets for Special & Catered Events, such as Tea Parties, Absinthe Tastings, Mead Tastings, etc. The ticket-checker at the door is NOT able to look you up by name or email.

What if I lost my confirmation email?

Please email [email protected] if you can’t find your confirmation email. Please be sure to provide the email address used to purchase your tickets in the email.

Do I need a ticket for this Special or Catered Event?

YES. There will be a ticket taker at the door to retrieve your tickets. The ticket taker does NOT have the ability to research your tickets by name, so PLEASE bring them with you to the special event.

What if I lost my Special or Catered Event ticket, or can’t print it?

We will have a Reprint Station in the lobby. If you show a government-issued photo ID, we can reprint tickets for special events.

How do I print my ticket?

Once you’ve completed a ticket purchase online, you’ll receive a link via email, enabling you to view or print. This email is likely to arrive from Coil Registration LLC.

Can’t I just print out my PayPal receipt?

You’re welcome to print anything you like, but the Box Office needs your actual ticket.

If I lose my badge, can I get another?

Unfortunately, we must assume that every badge is out there being used by somebody at the event. A Glimmerdark badge is like cash – don’t lose it! There are no free replacements.

What if I bought tickets, but am unable to attend?

Tickets may be transferred by emailing your ticket email to another person – they can print it out and bring it to the Box Office to be redeemed for a badge. This email is likely to arrive from Coil Registration LLC.

Refunds are given only due to proven medical emergency. All refunds are made via Paypal post-event (after February 5th, 2017). If you need to request a refund, please email [email protected]


 

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